Virtual scribing
Real-time visit documentation in the chart, so providers can stay focused on the patient in the room.
Medically educated remote support for US medical offices.
Virtual Assistant Services Team (VAST) places vetted virtual assistants from the Philippines with US practices. Most of them are pharmacists, and all are trained on US electronic medical records.
$10.50 Flat Rate
cancel anytime
Healthcare staffing and placement agency
VAST was founded by currently practicing Healthcare Professionals who rely on Healthcare Virtual Assistants daily in their own clinic. VAST is a straightforward staffing agency that recruits, vets, and trains remote contractors, then places them with US medical offices that need dependable help.
Our contractors are medical professionals in the Philippines, and most of them are pharmacists. Their education is built on pharmacology, clinical terminology and medication safety, so they arrive already fluent in the language of patient care.
- Medical professionals, mostly pharmacists, rather than general assistants
- Trained on US electronic medical records before placement
- One flat rate, pay as you go, cancel anytime
What your VA can take on
Clinical and front-office work, handled remotely
Match your Healthcare Virtual Assistant to the tasks your team needs covered, from charting alongside providers to working the insurance queue.
Administrative support
Scheduling, referrals, records requests and the steady flow of office tasks that fill a front desk's day.
Patient communication
Calls, portal messages and follow-ups answered clearly and courteously, using your office's protocols.
Prior authorizations
Medication and procedure authorizations prepared, submitted and tracked by someone who understands what's being requested.
Revenue cycle, billing & coding
Charge entry, claim follow-up and coding support across your revenue cycle.
Documentation, eFax & messages
Incoming faxes indexed to the right chart, documents filed and inbox messages routed to the right person.
Vetted and prepared before they meet your team
Every VAST contractor completes the same verification and training sequence before placement.
- 1 Diploma checksMedical and pharmacy credentials are verified.
- 2 Background checksCompleted for every contractor before placement.
- 3 HIPAA certificationPatient privacy expectations, learned and certified.
- 4 Fraud, waste & abuse trainingCompliance basics for work that touches billing.
- 5 US EMR trainingHands-on EMR workflows, including ModMed.
- 6 Office software trainingGoogle Workspace and Microsoft 365.
Specialty directory
Find support prepared for your specialty
While our Virtual Assistants train extensively on ModMed, they aren't limited to a single platform. They are fully equipped to learn and integrate seamlessly into whatever EMR system your practice uses.
Skin & aesthetics
- Dermatology
- Plastic Surgery
Eye care
- Ophthalmology
- Optometry
Musculoskeletal
- Orthopedics
- Pain Management
- Podiatry
- Rheumatology
- Physical Therapy
Surgical & specialty care
- Gastroenterology
- Otolaryngology (ENT)
- Urology
- Obstetrics & Gynecology
- Allergy
- Ambulatory Surgery Centers
No specialty matches that search. Tell us about your practice in the form below and we'll talk it through.
This list reflects specialties served by ModMed's EMR, as published on its website. ModMed is a trademark of its owner. VAST, LLC is an independent staffing agency and is not affiliated with or endorsed by ModMed.
Simple terms, stated plainly
- Flat rate
- $10.50
- One rate for medical offices, with no tiered pricing.
- Billing
- Pay as you go
- You pay for the support you use, with no long-term commitment required.
- Flexibility
- Cancel anytime
- If the arrangement stops fitting your office, you can end it.
During your consultation, we'll walk you through exactly how the flat rate applies to the schedule you need.
Tell us how your office runs
Share your specialty and the work piling up. We'll talk through how we'd match an assistant to your workflows and what onboarding looks like.